Riyadh
LHR RUH - All UK and ROI based travel agents booking passengers to and from Riyadh must be aware of the following requirements. Effective immediately, at time of pnr creation, agents must provide a contact telephone number for their passengers for pre-travel and a contact telephone number for their passenger post-travel. (KSA mobile numbers are not accepted). Note: If no contact numbers are provided pnr’s will be cancelled.
Holy water policy - The cultural traffic that flies on the Riyadh route has a requirement to bring holy water back into the UK. This requirement is greatest during the hajj period. bmi has the following policy on the carriage of holy water and the baggage allowance on this route has been revised to reflect this need.
Each passenger is to be given an additional checked baggage allowance on this route for up to 10 litres of holy water in a single container. The container must be shrink-wrapped and secure. The holy water container cannot be carried onboard as hand luggage.
This policy is in line with the national carrier policy on the routes and is standard practice in the Gulf region.
Additional containers will be charged as excess baggage.
Moscow
New route to Moscow - bmi operate a daily service to Moscow offering a twice daily service from London Heathrow to Moscow. The service is operated by bmi and Transaero as part of a commercial agreement.
The service is operated on the Airbus A320 aircraft and offers economy and business class cabins and will provide a high level of inflight service delivery, similar to that offered on much longer journeys.
Our economy seat pitch of 32 inches will increase in the business cabin to a generous 41 inches with a seat width of 21 inches. The leather seats will have configuration of 3:3 in economy and 2:2 in business.
More information about Transaero
