Report a GDS problem or irregularity

To report a GDS irregularity such as with BD fare displays, fare quotes and/or ticketing, please copy and paste the information below into an email and send to info.flybmi@us-sales.com. Please explain in detail the situation you have encountered including screen shots, if possible, for review and follow up.

Agency Name/Branch:

ARC #:

Email:

Phone #:

Location/Address:

GDS & PCC:

Explain the problem:

Example #1: System not quoting fare correctly.
Example #2: Fare agent is trying to quote.

Fare basis code:

bmi Contract Reference #:

Please provide a screen shot showing itinerary, fare quote entry, system response etc.