Agent Services

Accompanied infants

Domestic services: infants who have not yet reached their 2nd birthday are carried free of charge. 

International services: infants who have not yet reached their 2nd birthday are carried at 10% of the adult fare.

The infant may not occupy a passenger seat and must travel on the parent’s lap.  Only one infant may be carried per adult passenger and the infants are not entitled to free baggage allowance except when their journey forms part of an international journey to destinations such as the USA and Canada.

Additional infants must occupy a car seat, which must be provided by the passenger with the appropriate child fare being paid in each case.

Children

Accompanied children have no restrictions provided the fare charges are 50% or 67% of the applicable adult fare and depending on the fare rules for the journey undertaken. No child discounts on certain fares

Unaccompanied children from 5 – 11 years inclusive may be accepted under the rules of unaccompanied minors (UNMR). They must be escorted to and from the airports by the adults nominated in an UNMR forms by the parent or guardian. A UNMR form must be completed in advance of travel.

UNMR guidelines

UNMR forms

bmi charge a mandatory supervision fee of GBP 35 or equivalent per direction for this service.

Children under six years may only be accepted for travel if the parent or guardian pays for the return airfare of a staff member to travel with the child. 

Only a certain number of UNMR’s are allowed on each aircraft type. Please check with bmi to ensure that the maximum number has not been already booked.

UNMR booking details        

The PNR needs to be created with essential fields:

**The name field should include the child/s first name

**APFAX item giving the child/s age

**Remarks giving the escorts name, address and contact telephone number

Children carried at discount rates receive the full adult free baggage allowance. Any excess is assessed at the full adult rate. Discounts for children apply to special fares unless otherwise stated under the specific fare notes.

Parents/Guardians of 12 to15 year-olds can use an unaccompanied supervisor service offered by bmi for GBP 35 or equivalent per sector.

Meet and assist (MAAS)

MAAS is a limited service, with staff advising the passenger in basic matters such as ‘where to go next’. It is useful for advising people not familiar with airports or traveling alone.

Staff do not stay with the passenger nor take them through the whole process.

Young persons

Young persons between the ages of 12 and 21 years at the time of travel may be carried at 75% of the executive fare, except on flights to and from Paris.

For services ex-Germany, the age range is 12 – 24 years.

On flights to/ from Jersey each young person accompanied by one adult is carried at 75% of the appropriate fare. If traveling alone to Jersey the 75% discount is only available for the executive fare.  Tickets must be endorsed with the date of birth as supported by a birth certificate or passport.

For fares involving other international carriers, check the air tariff to make sure the youth discounts are recognized. 

Parents/Guardians can use the bmi unaccompanied supervisor service offered for 12 to 15 year–olds.

Students

Students between the ages of 22 and 25 years at the time of travel who are pursuing for at lease one academic year a full time educational / vocational / technical or nurses training course and are traveling between home and educational establishments, may be carried at 75% of the executive fare. 

Proof of eligibility in the form of a Student Certificate signed by the principal official of the school or college where the student is studying must be completed before ticket issue.

Spouse fares

Spouse fares are available on international journeys when a wife and husband, or common-law wife and husband, are traveling together. One must pay the executive return fare, the other pays 50% of the executive return fare. The return must be within one month.

Both passengers must travel on the same flights for the outbound and inbound journeys.  Common-law spouses may be asked to supply evidence of status such as a joint bank statement.

Ships crew and offshore workers

Ship’s crew discounts

Ships crew discount	Return YBMI after discount
25%	£318/€476 less discount = £238.50/€357
40%	£318/€476 less discount = £190.80/€285

Route	Fare levels excluding APD/PSC’s
ABZ LHR	£128/€192