Contact Us

bmi Business Class

How to contact us for US & Canada Residents

General Reservations

Telephone 1 800 788 0555
Fax 1 480 443 0856
Opening hours Mon to Fri 8am to 8pm EDT

Groups sales (USA & Canada)
Telephone 1 866 387 9336
Opening hours Mon to Fri 9am to 7pm EDT

Refund inquiries
Telephone 1 866 387 9336
Fax 1 480 443 0856
Address bmi Accounting Administrator
14350 N 87th Street, Suite 265
Scottsdale AZ 85260
email acctg.flybmi@us-sales.com

Customer Relations
Telephone 011 44 1332 854 321
Please note: this is an international call – all charges are the responsibility of the caller. bmi does not accept collect calls.
Hours Mon to Fri 3am to 11am EDT
email/online You may also fill out an online feedback form.
More details

Lost Baggage
If your baggage is delayed, and you have reported this to a bmi lost baggage personnel upon arrival at the airport, you will be given a ten-character WorldTracer reference number. bmi will start to trace your bags and when found you will be contacted to arrange a convenient time for delivery. More details
Telephone 011 44 0870 240 0182
Please note: this is an international call – all charges are the responsibility of the caller.  bmi does not accept collect calls.
Hours Mon to Fri 3am to 3pm EDT
email/online You may also fill out an online feedback form.
More details

Diamond Club
For Diamond Club questions or reservations
Telephone 011 44 1332 854 274
Please note: this is an international call – all charges are the responsibility of the caller.  bmi does not accept collect calls.
email diamond.club@flybmi.com

General Travel Agent inquiries
email info.flybmi@us-sales.com

General Passenger inquires
email usreservations.flybmi@us-sales.com

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