News Archive 2009

bmi Business Class

News Archive 2009

30 December 2009
5% commission extended through 2010


bmi is pleased to offer US IATA/ARC agents commission on BD issued tickets. Some restrictions apply.

More details
22 December 2009
Update to some route schedules for winter


Amsterdam, Dublin and assorted routes - winter schedule changes

We have made a number of changes to our schedule for Amsterdam, Dublin and assorted routes from 10 January to 27 March 2010.  Please also check your GDS for schedule changes for London Heathrow to Manchester.

Your customers will automatically be re-accommodated to the flight nearest to their original departure time.  Should your passengers find their new flight time unsuitable, please contact our travel trade helpline on 0871 224 4224 (UK), 01 407 3036 (Ireland) or alternatively customers can be offered a full refund.

View new winter schedule for Dublin, Amsterdam and assorted routes

We apologise for any inconvenience caused to you and your clients.

22 December 2009 (Updated 11 December 2009)
Updated process for LHR - BRU transfer to Brussels Airlines


Updated process for LHR - BRU transfer to Brussels Airlines
Further to our update on 22 December 2009, please find below the details needed for re-accommodating passengers travelling between London Heathrow and Brussels between 28 March 2010 and 26 March 2011.     
            
For all passengers travelling between 28 March 2010 and 26 March 2011, all BD London Heathrow to Brussels flight numbers will be cancelled.
You will need to: 

  • Remove BD segment
  • Rebook using our new BD marketing codeshare flight numbers, using the class mapping table below - please note this will be checked against the original booking

Original BD class LHR/BRU class

D

J

Y

O

S

B

K

M

H

Q

V

G

W

T

N

E


New BD marketing class

C

D

J

J

Y

Y

S

B

K

M

H

Q

V

V

W

T

N

E

  • Please re-accommodate passengers to the flight nearest to their original departure time, view our suggestions 
  • Should your customers find their new flight time unsuitable, please contact our travel trade helpline below or alternatively customers can be offered a full refund
  • Reissue new ticket as INVOL reissue, as per IATA resolution 735d, with the new BD marketing flight numbers. 

Failure to follow this process will result in your customers not being able to check-in for their flights with Brussels Airlines from 28 March 2010.

Here's a reminder of the new schedule and new BD marketing codeshare numbers:
London Heathrow to Brussels

Days

Flight no

Dep

Arr

Codeshare
flight no

1234567

SN2104

06:50

09:00

BD5438

12345__

SN2092

08:30

10:40

BD5432

1_3_567

SN2094

10:50

13:00

BD5434

_2_4___

SN2094

11:15

13:25

BD5434

12345_7

SN2102

20:15

22:25

BD5436

Brussels to London Heathrow

Days

Flight no

Dep

Arr

Codeshare
flight no

12345__

SN2091

07:30

07:40

BD5431

12345__

SN2093

09:50

10:00

BD5433

_____67

SN2093

09:55

10:05

BD5433

 12345_7

SN2101

19:15

19:25

BD5435

 1234567

SN2103

21:25

21:35

BD5437

Please note, all ticketed bookings will require ticket exchange as INVOL reissue, as per IATA resolution 735d, with the new BD marketing flight numbers, so your customers can then check-in for their flights with Brussels Airlines from 10 January.     
            
We apologize for any inconvenience caused to you and your clients.            

For further information contact the travel agency desk:
1.888.926.4776
02 December 2009
Re-accommodation options for suspended routes


Following the announcement on 25 November 2009 regarding the termination of bmi services between London Heathrow and Tel Aviv, Amsterdam, Kiev and Aleppo, please find attached re-accommodation options for these routes.

Our immediate priority is to re-accommodate passengers booked on these services with the minimum of disruption. The attached re-accommodation policy (applicable to BD/236 ticket stock) has been set up to cover all passengers that have been issued tickets (BD/236) on or before 01 December 2009. All passengers that have not already been ticketed will have to make alternative arrangements.

View re-accommodation policy here (Updated 10 December 2009)

Re-accommodation policy for Heathrow to Brussels will follow when finalized.

We apologize for any inconvenience caused to you and your clients.
25 November 2009
bmi restructures route network

bmi announces network changes resulting in the suspension of the following services:

  • London Heathrow - Amsterdam service will be suspended on 27 March 2010
  • London Heathrow - Tel Aviv service, with the last flight departing London on 9 January, and the last flight departing Tel Aviv on 10 January 2010
  • London Heathrow - Kiev service will be suspended on 10 January 2010
  • London Heathrow - Aleppo service will be suspended, with the last departure from London being 9 January 2010 and the last departure from Aleppo being 10 January 2010.
    Please note: London Heathrow - Damascus service will continue to operate as usual.

In addition, the London Heathrow - Brussels service will be transferred over to Brussels Airlines from 10 January 2010.
Reservations that have already been ticketed will be re-protected on or after 02 December 2009.  Re-protections will be handled in date of travel order.  Any tickets issued after 01 December 2009 will not be re-protected and will be subject to the rules of the fare issued.

Details of bmi’s re-protection process will be posted 02 December 2009.

View press release
View re-protection procedures
05 November 2009
New codeshare with Aegean Airlines


bmi is pleased to announce new codeshare agreement with Aegean Airlines.

As of 25 October 2009, bmi and Aegean Airlines (A3) entered into a codeshare agreement.  The new cooperation offers passengers nonstop service between London Heathrow and Athens International Airport (ATH), with planned future onward connections via Athens to Thessaloniki (SKG), Heraklion (HER), Chania (CHQ) and Rhodes (RHO).
In addition, the codeshare agreement allows Aegean Airlines to offer six new onward connections via a transfer in London: Manchester, Edinburgh, Aberdeen, Glasgow, Belfast and Dublin. All flights will carry both airlines' codes 'BD' and 'A3'.

About Aegean Airlines
Aegean Airlines is the largest Greek carrier. The company currently operates a fleet of 33 aircraft with an average age of 2 years in its scheduled flights. Aegean services 52 routes on Greek and international destinations, performing 200 flights per day. Aegean has been accepted and is in the process of joining Star Alliance, the strongest alliance in the world. Aegean Airlines recently received the Skytrax World Airline award as the best regional airline in Europe for 2009.
01 November 2009
bmi announces new codeshare with Continental Airlines


bmi is pleased to announce our newest transatlantic codeshare partner, Continental Airlines.  bmi, due to our new CO codeshare agreement, now offers 3 daily flights from Houston Intercontinental Airport (IAH) to London Heathrow (LHR) as well 10 departures from Newark Liberty Airport (EWR) to LHR, EDI, GLA, DUB and BRU.  You may book your clients on the new BD codeshare immediately for travel on or after November 1, 2009.

For fares and schedules check your GDS, call the bmi agency desk at 888. 926.4776. Remember to visit flybmi-agent.com for the most up-to-date news & information as well as agent special offers and promotions.

More details
Domestic upper floor lounge closure at London Heathrow

From Monday 12 October, the Diamond Club lounge for domestic departures at London Heathrow, located on the upper floor at Gate 6 will close.

Diamond Club members from this date will be able to enjoy the same level of comfort and refreshments, on the ground floor, as well as business facilities such as free Wi-Fi.

The lounge permits access to the following customers:

  • Diamond Club Gold card members - plus 1 guest
  • Diamond Club Silver card members - no guest
  • bmi Business Class passengers - no guest
  • Economy Flexible YBMI/BM fare basis - no guest
  • Star Alliance Gold card holders - plus 1 guest
  • Star Alliance 1st passengers - plus 1 guest
  • Star Alliance Business passengers - no guest
Changes to the bmi route network – September 4, 2009

Please note that bmi services between the following city pairs will end this fall:
East Midlands and Cologne (EMA-CGN); service ends September 18, 2009
Manchester and Glasgow (MAN-GLA); service ends September 18, 2009
London Heathrow and Palma (LHR-PMI); service ends November 3, 2009
London Heathrow and Venice (LHR-VCE); service ends November 15, 2009

Re-bookings will begin being handled by bmi on September 11, 2009.  All passengers that are booked and ticketed to/from VCE and PMI by September 8, 2009 and all passengers that are booked and ticketed to/from CGN and GLA by September 10 2009 will be re-booked beginning September 11, 2009.  The network changes are already reflected in the GDS availability displays.

More details on VCE and PMI affected routes
More details on GLA and CGN affected routes
bmi announces codeshare with Virgin Atlantic

bmi is pleased to announce the launch of a codeshare agreement with Virgin Atlantic on U.S. originating flights beginning May 26, 2009. The bmi code will be applicable for interline itineraries to/from the following U.S. cities and London Heathrow:

Boston (BOS)
Miami (MIA)
Washington D.C. (IAD)
Los Angeles (LAX)
Chicago (ORD)
San Francisco (SFO)

Katherine Gershon, Sales & Marketing Director said "We are delighted to be expanding our network through this codeshare deal with Virgin Atlantic. bmi's global network includes Amman, Beirut, Cairo, Tel Aviv, Riyadh and many other destinations covering Europe, the Middle East, Africa and Central Asia."

Please note that BD codeshare flights on Virgin must be sold in conjunction with a BD operated flight.

Check your GDS for fares and schedule.

bmi flights out of Heathrow’s T1 carry on smoothly

bmi, Britain’s second largest airline, is continuing to operate all flights as scheduled from its main hub at Terminal 1.  Terminal 1, which now has 40% less passengers to accommodate following BA’s move to Terminal 5, is running like clockwork.  

bmi operates all its services within the UK, Europe, the Middle East, Central Asia and Africa from London-Heathrow’s Terminal 1. Transatlantic flight to the USA and Caribbean operate from Manchester. Nigel Turner, bmi chief executive officer, said “one in every eight flights at Heathrow is a bmi service and we have a punctuality record of 94% flights on time, reaffirming our position as Heathrow’s most punctual British airline.”

bmi flies from London-Heathrow to 39 destinations worldwide. Destinations from Heathrow include: Aberdeen, Addis Ababa, Aleppo, Almaty, Amman, Amsterdam, Ankara, Baku, Beirut, Belfast City, Bishkek, Brussels, Cairo, Dakar, Damascus, Dammam, Dublin, Durham Tees Valley, Edinburgh, Ekaterinburg, Freetown, Glasgow, Hanover, Jeddah, Jersey, Khartoum, Leeds Bradford, Lyon, Manchester, Moscow Domodedovo, Naples, Palma Majorca, Riyadh, Tbilisi, Tehran, Tel Aviv, Venice, and Yerevan.

Product enhancements - Advanced seat assignment and Chauffer Drive

Advance seat assignment - new benefits

We are pleased to advise that Advance seat assignment (ASA) is available on all bookings on our longer haul flights effective immediately.  This product enhancement is across all classes.

Your customers will now be able to choose their seat at the time of booking which is a great benefit.

Applicable fare type / cabin
Network Economy Economy Flexible Premium Economy where available Business Class 
UK domestic and western Europe to and from London Heathrow At check-in At time of booking (on routes without a separate business cabin) N/A At time of booking
UK domestic and western Europe to and from regional airports At check-in At check-in N/A At time of booking
All other bmi operated routes At time of booking At time of booking At time of booking At time of booking

A few points to note:

  1. If a customer holds a booking in a class that was previously ineligible for ASA, you can re-visit the booking and take advantage of the new ASA benefit. 
  2. Customers cannot use ASA to select emergency exit row seats.
  3. Seat selection/change at check-in is still possible for all customers, although it is likely that customers will have less flexibility at this stage.  
  4. Seat selection at the time of booking is available up to 28 hours prior to departure.  After this time, ASA via the reservations system is unavailable.

 

bmi Chauffer drive

We are pleased to inform you that we have simplified our Chauffeur Drive booking process and added three new destinations; Beirut, Tel Aviv and Cairo.     
        
We have removed from the GDS all individual fare basis codes containing LIMO, though any bookings already made with the LIMO fare basis codes will be honored.    
        
Chauffeur Drive destinations 

Our Chauffeur Drive service is available for journeys between the U.S. and the cities listed below: 
 
London
Riyadh
Jeddah (via Riyadh)
Dammam (via Riyadh)
Moscow
Beirut
Tel Aviv
Cairo
   
Eligible fares

Business Class customers booked in classes C and D on all eligible destinations and customers booked in classes J, A and P on our Dammam, Jeddah and Riyadh services are eligible for complimentary Chauffeur Drive.

Routes

Booking class

Origin / destination

C

D

J

A

P

I

UK/IE - Beirut

Yes

Yes

No 

No

No

No

UK/IE - Cairo

Yes

Yes

No 

No 

No 

No 

UK/IE - Moscow

Yes

Yes

No 

No 

No 

No 

UK/IE - Dammam

Yes

Yes

Yes

Yes

Yes

No 

UK/IE - Jeddah

Yes

Yes

Yes

Yes

Yes

No 

UK/IE - Riyadh

Yes

Yes

Yes

Yes

Yes

No 

UK/IE - Tel Aviv

Yes

Yes

No 

No 

No 

No 

Beirut - UK/IE

Yes

Yes

No 

No 

No 

No 

Cairo - UK/IE

Yes

Yes

No 

No 

No 

No 

Moscow - UK/IE

Yes

Yes

No

No 

No

No 

Dammam - UK/IE

Yes

Yes

Yes

Yes

Yes

No

Jeddah - UK/IE

Yes

Yes

Yes

Yes

Yes

No

Riyadh - UK/IE

Yes

Yes

Yes

Yes

Yes

No

Tel Aviv - UK/IE

Yes

Yes

No

No

No

No

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